Frequently asked questions

  • Psychoanalytic psychotherapy is our treatment model. It offers an opportunity to explore one’s own thoughts, feelings and concerns in depth, over an extended period of time. Working with a psychotherapist is an opportunity to gain deeper understanding and insight into difficult states of mind and experiences – and to try and bring about change in how one manages feelings, behaviours and relationships with others.

  • CPU London provides psychotherapy to adults (18 and older) who face emotional difficulties. This includes relationship problems, depression, anxiety, social isolation, eating disorders, panic attacks, and abuse, amongst other challenges.

    We see more than one hundred people each year.

  • If you are interested in accessing individual therapy please email us at enquiries@cpulondon.com to receive details about our application process. 

    If you are interested in group therapy please email office@cpulondon.com.

  • We aim to keep our waiting lists as short as possible. After returning a questionnaire, the wait time for an initial consultation is approximately 3 months . Following the consultation, a recommendation is made for one of the following:

    • Group therapy

    • Individual therapy for up to two years

    • We may recommend that you are referred to another agency or service more suited to your needs.

  • Our consultation and psychotherapy services take place in person at CPU London (Camden and Islington). Group therapy is also in person at a site in North London. On occasion, psychotherapists are able to arrange an online session, but this would only occur after beginning sessions in person.

  • Our Camden site provides step-free access to a fully accessible therapy room and accessible toilet facilities.

  • Payment can be discussed once you have started psychotherapy. Individuals contribute what they can manage based on individual circumstances, and will not be turned away based on inability to pay.

  • Yes. The consultation process will help you explore the nature of your difficulties in depth. The consultation psychotherapist will work with you and formulate a recommendation for what is best. This might include group or individual therapy at CPU London, or could be a suggestion for another type of therapy or psychological or social support elsewhere (i.e. at a different service or agency).

  • If it transpires during the consultation process that we are not the best place to help you, we will make every effort to recommend or refer you to other services.

  • CPU London is an independent charity and is managed by a Management Committee and Board of Trustees. CPU London is a registered charity with the Charity Commission and abides by its rules.

  • CPU London has a formal complaints procedure policy. We also have a Safeguarding Policy. To access these, or for further information, please email us at office@cpulondon.com.

  • CPU London welcomes referrals from all people over 18 regardless of race, sexuality, ethnic origin or disability. To access our policy, or for further information, please email us at office@cpulondon.com.

  • All contact with CPU London is confidential subject to the provisions of our Safeguarding Policy. We will ask for your GP details and for your permission for us to contact them and any other health professionals involved in your care.